If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

You can simply navigate to this page and find your true size also.

We accept a variety of payment methods including Visa, Mastercard, Apple Pay, Google Pay, Ziina & Tabby.

You can choose your payment method during your checkout.

If you can't find your size online, don't worry! Just reach out to us. You can send a message through our contact form or DM us on Instagram.

Some items might be available for pre-order, and we'll give you an estimated date when they'll be ready. Just a heads up—the availability date could shift, so it's good to keep that in mind for special occasions like birthdays or holidays.

We source our products from where their fabrics excel. Towels are crafted in Turkiye by skilled artisans with decades of traditional expertise. Our swimming shorts are tailored in Bangladesh, showcasing unparalleled craftsmanship. Meanwhile, our elegant bracelets are intricately designed and artfully assembled in China.

Regrettably, we're unable to provide repair services due to the inherent nature of our products.

You're all set to place an order without creating an account!

But hey, if you do, you'll be in the loop for our newest goodies and snag some special deals. Having an account means easy access to your order history, wish list, and faster checkouts.

And guess what? Sometimes, on your special days, we might just sneak in a little extra surprise for you!

Absolutely! Your personal details are in good hands with Shopify's secure platform. They've got top-notch measures in place to keep your information safe and sound.

We value your privacy immensely and vow to treat all information shared as strictly confidential. Your data serves one purpose: to enhance and personalize your journey with us. Under no circumstances will your personal information be shared with third parties, be it for commercial or any other purposes. If you’d like further details, feel free to peruse our privacy policy from this link.

No worries! If you've forgotten your password, just hit the "Forgot Password" link on the login page. Follow the steps, and you'll be back in no time!

To unsubscribe from our newsletter, simply scroll down to the bottom of any newsletter you've received and click on the "Unsubscribe" link and follow the steps. This will remove you from our mailing list.

If you order before 12PM, you'll receive your order within the same day! Otherwise your order will arrive next day within the UAE for FREE.

International orders will arrive within 5 working days.

IQ Fulfillment will handle your shipment once your order is placed with us. Upon receiving your order, we'll promptly notify IQ Fulfillment, and they'll handle all further updates and communications regarding your shipment.

Yes, we offer worldwide shipping for free if you meet with the minimum order amount. See below for the details:

Shipping Rates for GCC Countries

Saudi Arabia, Bahrain, Kuwait, and Oman require a minimum of AED 350 (≈ $96) per order for free delivery—otherwise, AED 35 (≈ $10) delivery fee applies. GCC orders are delivered within 3-5 days.

Shipping Rates for Worldwide Deliveries

Apart from the above; all international shipments require a minimum of AED 350 (≈ $96) per order for free delivery—otherwise AED 90 (≈ $25) delivery fee applies. International orders are delivered within 5 days.

Once your order is shipped, we can't modify the delivery address, so make sure it's accurate when placing your order!

Unfortunately, due to technical limitations, we can't change sizes, colors, items, or quantities in confirmed orders.

Once your order has been shipped, canceling it won't be possible, but you can return unworn items. For further information, please refer to our Delivery & Returns page.

Our return policy lasts 14 days of receipt. If 14 days have been exceeded since the purchase, we can't offer a refund or an exchange for the item. If you are not satisfied with your purchase, you may return it within 14 days of receipt.

Since we have variety of products, we highly suggest you to check our Delivery & Returns page for further details, terms and conditions about refunds.